Last Updated: 22 June 2026
1. Who We Are
Client Cash Flow is operated by Henrietta Cyrille, a UK-based sole trader.
We are registered with the Information Commissioner’s Office (ICO) and process personal data in accordance with UK data protection legislation.
ICO Registration Number: ZA747488
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, submit an enquiry, or use our services.
If you have any questions about this Privacy Policy, please contact:
Email: hello@clientcashflow.co.uk
Website: https://clientcashflow.co.uk
2. Information We Collect
We may collect the following information:
Information You Provide
When you complete a form, contact us, or enquire about our services, we may collect:
- Name
- Business name
- Email address
- Telephone number
- Invoice details
- Information about your debtor
- Supporting documents you choose to provide
- Any other information relevant to your enquiry
Information Collected Automatically
When you visit our website, we may collect:
- IP address
- Browser type
- Device information
- Website usage information
- Cookies and analytics data
3. How We Use Your Information
We use your information to:
- Review and assess your enquiry
- Determine whether we can assist with your invoice recovery matter
- Contact you regarding your enquiry
- Deliver our services
- Maintain records of our business activities
- Improve our website and services
- Comply with legal and regulatory obligations
We will only use your information where we have a lawful basis to do so under UK data protection law.
4. Lawful Basis for Processing
We process personal information on one or more of the following legal bases:
- Your consent
- Performance of a contract
- Legitimate business interests
- Compliance with legal obligations
5. How We Store and Protect Your Information
We take reasonable technical and organisational measures to protect your information from unauthorised access, disclosure, alteration or loss.
While we take security seriously, no method of transmission or storage can be guaranteed to be completely secure.
6. Sharing Your Information
We do not sell your personal information.
We may share information with:
- Professional advisers
- Technology and software providers
- Payment processors
- Legal or regulatory authorities where required by law
Information will only be shared where necessary to provide services or comply with legal obligations.
7. Data Retention
We will retain personal information only for as long as reasonably necessary to:
- Provide our services
- Maintain business records
- Meet legal, accounting, or regulatory requirements
- Resolve disputes
When information is no longer required, it will be securely deleted or anonymised where appropriate.
8. Your Rights
Under UK data protection law, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Restrict processing
- Object to processing
- Request transfer of your information
- Withdraw consent where consent is relied upon
To exercise any of these rights, please contact us using the details provided above.
9. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
10. Cookies
Our website may use cookies and similar technologies to improve user experience and analyse website performance.
You can control cookies through your browser settings.
Where required, we will request consent before placing non-essential cookies on your device.
11. Complaints
If you are unhappy with how your information has been handled, please contact us first so we can try to resolve the issue.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
12. Changes to This Policy
We may update this Privacy Policy from time to time.
Any updates will be posted on this page together with the revised date shown at the top of the policy.
By continuing to use our website after changes are made, you acknowledge the updated Privacy Policy.
Our website address is: https://clientcashflow.co.uk.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Client Cash Flow
Professional invoice recovery support for UK small businesses.
Email: hello@clientcashflow.co.uk
Supporting businesses across the UKClient
Client Cash Flow is operated by Henrietta Cyrille a UK sole trader.
Professional indemnity insurance in place.
ICO Registration Number: ZA747488
Privacy Policy
Terms & Conditions
© 2026 Client Cash Flow